![]() ![]() On the Mac, Apple released an macOS update which broke one of the python UI libraries it uses. so if you turn off the headphones its not relevant (and not relevant on the Pico)Īlso its a bit of a trade off, if you run lots of plugins, then EigenD will use more (~10%) CPU processing these at 48kHz, compared to 44kHz (assuming same buffer sizes), so at some point the balance tips overĮigenCommander - yeah, to be clear, EigenD didnt break anything, Ok ,this is all a bit off-topic, so please feel free to did you manage to get it to I’ll try to remember to add a note about the VC++ redistributables.Ĥ8khz sample rate : to be clear this is because, the headphone output is always at 48khz, and I found the down/upsampling pretty inefficient. Otherwise, if you still have problems, I’ll see if I can get some more specific advice by playing with my Windows 10 setup.ĮigenBrowser, is installed with the main EigenD package, and is generally accessed thru the EigenD menu I thought it was still ok on Windows, unlike the mac… but I don’t use it, Like Duncan, I do all my setup directly in Workbench (and newer versions of the EigenD software do not need a new driver has the most experience here of using/install EigenD on windows, so he might have something to add to the above… I usually found doing it a 2nd time resolved the issue, the I admit, its something Ive not done a huge number of times, since once it starts working - its seems ok! So if you have proved (a) is ok, then try to uninstall the driver and repeat. (unfortunately I dont have the device driver source code, so I cannot find out why this happens) it’s there, but it just doesn’t detect the basestation. (… its a while since I last installed the drivers, so I might be mis-remember this, and might be different on different versions of windows - but I think this is generally what you see)īut for some reason, sometimes the Windows device driver appears to fail to install properly, Then when you start eigenD and load a tau setup, then another notification appears saying its got a new device. ![]() So when you turn on the basestation, from memory you usually get a notification of a new device appearing - this is the basestation Make sure you check (a) out first, as otherwise you’ll be wasting time not this step … so check to see if you have device that appears/disappears in device manager as you turn the basestation on/off - if not, then Id look at the USB cable, or try a different port on your windows machine I would have thought even if the eigenharp device driver was not working, you would still see USB device (basestation) in device manager … though it would probably be labelled as ‘unknown’ or similar. Which is not surprising, if you say you cannot see it in Device Manager!Ī) hardware related e.g. This means EigenD is not ‘finding’ the tau. This should disappear once you start EigenD - which Im assuming it doesn’t. The green flashing on the tau, means the basestation has connected to the Tau. What is the colour of the LED on the basestation - solid green? The disable and enable switch lights orange at the percussion keys… My Tau show a green flashing led in column one (left hand bottom trigger key) and all the leds on the neck light when touched. ![]()
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